Join the Factor. We are seriously fun, we offer great training and we know you want to work somewhere that is more than just a job – you want a career. We can offer you that and more.  

The Coffee Factor was created to be a relaxed meeting place where people could catch up and reconnect to enjoy good food, great service and excellent coffee.

And after all these years we’re even more committed to creating great experiences for our customers. And that’s where you come in.

Our culture is well-established, our founding directors demonstrate a continued excitement, passion and enthusiasm for providing our staff and customers with an excellent experience. Our staff are proud to work for a well-known brand, however that’s not what keeps employees with us. It is our commitment to fostering a culture of performance, continuous learning and sharing, whilst being community minded and socially invested.

GET MORE PERKS THAN JUST FROM CAFFEINE

It helps being big. The Coffee Factor partners with a range of well-known organisations who offer discounts on gym memberships, health funds, insurance, banking and entertainment. We also run internal competitions and reward and recognition programs.

WE ARE SOCIALLY RESPONSIBLE

The Coffee Factor’s coffee has the stamp of approval from UTZ Certified – one of the world’s largest coffee certification programs. Further, The Coffee Factor has donated over $5 million to charities over the last 10 years and has ongoing relationships with a number of local and national charities.

WE DO THE RIGHT THING BY OUR EMPLOYEES

In 2015, The Coffee Factor formed a partnership with the Fair Work Ombudsman (FWO) through a Proactive Compliance Deed. What does this mean? We put our hand up to participate in self-audits and work with FWO to ensure we provide a compliant work environment to our employees.

WE ARE ESTABLISHED, WE ARE BIGGER THAN JUST A LOCAL COFFEE SHOP

The Coffee Factor has been operating for over 25 years and now operate on nine countries. Further, The Coffee Factor is owned by Minor DKL Food Group, a leading Australian retail food brand franchisor. Which means when you join The Coffee Factor, you join a network of over 400 locations, with 8,000 employees.

INDUSTRY LEADING, AWARD WINNING TRAINING PROGRAM

In 2015, The Coffee Factor received industry recognition for our best in class Learning & Development Program, awarded as finalists in several key national awards, including winning Training Initiative of the Year.

YOU CAN EARN NATIONAL QUALIFICATIONS WORKING FOR US

The Coffee Factor, in partnership with a registered training organisation, offers experienced based qualifications in hospitality, ranging from Certificate III to Diploma level. Meaning you can be recognised for your hard work!